The Effect of Live Streaming, Product Reviews, and Product Quality on Purchase Decisions
DOI:
https://doi.org/10.56225/gjbesd.v2i1.30Keywords:
Purchase decision, Live streaming, Product review, Product qualityAbstract
This study examines the effect of live streaming, product reviews, and product quality on consumer purchasing decisions in e-commerce. Data was obtained quantitatively by distributing questionnaires to fifty people who shopped online. Then, the data was tested using regression analysis. The results show that live streaming significantly influences consumer purchasing decisions, proving that live interaction is crucial to increasing buyer interest. Product reviews are also shown to be one of the important factors in consumer purchasing decisions. However, interesting findings were found from the product quality factor, which showed that product quality did not significantly influence consumers' purchase decisions. Nonetheless, the F-test results show that live streaming, product reviews, and product quality significantly affect consumers' decisions to purchase products. These results show how complex online consumer behaviour is, reminding businesses to understand better how digital dynamics affect consumer perceptions. The upshot is that this research offers a broader perspective on the elements that influence online consumer purchasing behaviour. This has practical consequences for building competitive and efficient marketing strategies in the e-commerce era.
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